FAQ
Frequently Asked Questions
- When will my order be ready for pickup or shipping? Orders will be ready within 1-2 weeks from the time of purchase. You'll receive an email or message as soon as your order is ready pick-up, along with pick-up location details.
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I made an error on my shipping address when I placed my order, how do I correct it?
Use the Contact Me Contact – The Design Hive, and I can change the shipping address for you if the shipping label has not already been purchased. DO NOT Facebook or Instagram message me. Those messages get overrun very quickly and I CANNOT match your order name with your social media name or Instagram handle. Do not email me as many unknown email are sent to spam.
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I have a discount code and forgot to use it during check out, can you add it for me?
Once you check out I CANNOT add the discount code.
What are the care instructions for your clothing?
What size should I order?
Do you accept custom orders?
- Will shirt colors look exactly like the photos? Colors may vary slightly between brands and sizes based on availability. We do our best to match the original color shown in listings as closely as possible.